Footprint Services are Newcastle’s Commercial Cleaning specialists servicing the Hunter Region including Newcastle, Lake Macquarie, Maitland!

As a family owned and operated Commercial Cleaning Company based in Newcastle we have been cleaning the Newcastle area for 6 years, specializing in Corporate Cleaning, Commercial Cleaning as well as Responsive Maintenance throughout Newcastle, Lake Macquarie, Maitland!

Our focus is on providing high quality Commercial Cleaning and Maintenance, with a customer-focused approach to meeting your business’s individual Commercial Cleaning needs. We take pride in and pay attention to detail, working to care for your Commercial Environment.

All our internal Commercial Cleaners are direct employees of Footprint Services and are provided with individual training and ongoing support in their roles, which allows us to provide your business reliable and consistent service. Footprint Services staff work on a rotating monthly/4 week roster.

This helps our staff to get to know and care for more of our sites so that we can all gain from being an active member of a proactive team environment.

Rotating Roster = no “robot mode”.

To simply put this, our staff don’t get so use to cleaning the same sites day after day, week after week. This means they forget to lookout for the detailed extras that are required in Commercial Cleaning. With our team of dedicated Commercial Cleaners, your business can expect a clean and sanitized working environment as we always pay that little extra attention to detail.

Our Vision at Footprint Services is to provide a “WOW” factor to our Commercial Cleaning service. Like you, we take pride in our work and cleanliness of our clients work spaces. We strive for a superior result with a tailored Commercial Cleaning programme.

We understand that a clean working environment enhances the productivity, health, and work experience of your employees, improving morale and increasing efficiency. We are ready to fulfil your office and facilities cleaning needs.

Our Mission to the deliver on our promise that your business will be 100% happy with the service that we provide, that your business will have that “WOW” feeling when you see the attention to detail we deliver.

We strive for Long Term Relationships with our clients through consistency and going the extra mile!

In case you have any concerns about whether you can trust us, here are our 5 powerful guarantees you can rely on…

GUARANTEE #1. If you’re not 100% completely satisfied with our Commercial Clean we perform in your business – either on the first clean or on ANY clean in the future – let us know and we will RE-CLEAN your business for FREE… no questions asked!

This way you effectively put us to the test for Commercial Cleaning – every single time we clean for your business – because if we don’t perform then you don’t pay.

GUARANTEE #2. We will be prompt and on time for you and your Business.

I guarantee my team and I will pay you the courtesy of being on time for every Commercial Clean we have booked in. In fact we will be there at least 25 minutes prior to the start to get set up and ready.

Lateness might not seem a big deal to most people, but I believe it shows you the respect we have for you. And we want to be completely organised and give your business 100% every time.

GUARANTEE #3. To tailor your Commercial Cleaning to your outcomes and business growth. We guarantee that your Commercial Cleaning will be completely tailored to the outcomes you’re looking for. We encourage you at any time to review our services and let us know how we can better serve you.

You can also rest easy, knowing that as your business grows or expands Footprint Services can meet your requirements and expectations every single time.

Every business is different, and simply delivering stock standard cleaning doesn’t cut it.

GUARANTEE #4. To provide your management with feedback at all stages of our Commercial Cleaning. We guarantee that your senior management will be kept up to date with our progress throughout the time that we clean your business.

Virtually no other Commercial Cleaning company is prepared to put themselves to the scrutiny of senior management, but we actively encourage it.

GUARANTEE #5. To respond to all phone enquiries within 1 business hour and email enquiries within 12 hours.

I guarantee you will receive a fast response to any enquiry you send us. That’s why you are guaranteed to hear from me or one of my team members within 1 hour of any phone call, or within 12 hours for emails.

Naturally, this only applies during normal business hours, but any enquiries you send us outside office hours will be promptly dealt with as soon as our staff are available.